Privacy Statement
RES WEBSITE
Global
Privacy Statement
The RES Group is committed to each individual’s right to privacy and to compliance with applicable laws. This privacy statement applies to all RES Group companies which control and make use of personal information collected via this website. It also explains how we make use of personal information provided directly to us, e.g. by email or letter, rather than via this website.
Please note that as a general matter we may collect, use and disclose personal data for the purposes of legal investigation, enquiry and compliance purposes. Where given, we may also collect, use and disclose personal data with your consent.
WHAT INFORMATION DO WE COLLECT?
This website only collects personal information that is specifically and voluntarily provided by you. This might include contact details like your name, email address, phone number or address.
Should you contact us by email or other means and provide information about yourself, that personal information will also be collected, used and disclosed in connection with the matter in question, and you should have a reasonable expectation as to that.
Where you or your organisation have business dealings with us, or with third parties for whom we are a service provider (who may also in turn have provided the information to us), that may mean that we may collect, use and disclose your personal data, including payment data (e.g. if you are a landowner at a renewable energy project we develop, build or manage).
We also collect, use and disclose personal information about people with whom we interact from publicly available sources and commercial / governmental databases.
Furthermore, we sometimes take photographs and make audio-visual film at offices, construction sites and operational projects and other locations, whether owned, operated or visited by us, and this can involve capturing images and voices of individuals, as well as car registrations (for example on CCTV used for security purposes). When filming, recording or photographing has been organised by or on behalf of RES Group, attention will typically be drawn to this by signs, announcements or other forms of communication. This will alert you to there being potential for your image and other personal data to be captured, so that you can avoid this happening if you so choose. In less formal circumstances, for example if a RES Group employee films or photographs using a smartphone, such communication may not occur. Unless you have agreed not to do so, you may withdraw any express or implied consent to the use of your personal data in this way in specific circumstances by contacting our Communications Team (details below).
WHY DO WE COLLECT PERSONAL INFORMATION ABOUT YOU?
The RES Group may collect, use and disclose information about you use in our business dealings as described above, for legal compliance, security or insurance purposes, or in connection with our financial processes and controls. Your personal information can also be collected, used and disclosed in order to improve the services we provide to you or your organisation, or to respond to enquiries or other issues raised by you.
If you submit personal information to us so that we can consider you for a position within the RES Group, or should you apply to RES Group in respect of a vacancy advertised on this website, we will collect, use and disclose that data for the purposes of considering your application and otherwise dealing with it during or after the recruitment process in question.
In addition, we will collect, use and disclose personal information for other purposes related or ancillary to those described in this privacy statement.
The RES Group may also use the information that you have submitted or we have otherwise obtained to carry out marketing and market research, but we do not sell personal information or disclose it to third parties for purposes unrelated to the reasons we hold it.
In developing and building renewable energy projects it is necessary for us to consult with members of the local community and keep them informed. For these purposes we undertake postal and other media campaigns using third party databases to obtain addresses of local people.
Therefore, you may hear from us via that route, but you are always free to instruct us to cease contacting you. If you do receive unsolicited marketing material that you believe comes from us, and which you do not want to receive, please let us know by contacting our Communications Team on 01923 299200 or [email protected], or write to Communications Team, RES Group, Beaufort Court, Egg Farm Lane, Kings Langley, Hertfordshire, WD4 8LR.
WILL WE SHARE YOUR PERSONAL INFORMATION WITH OTHER ORGANISATIONS ONCE WE HAVE RECEIVED IT?
We will not generally pass on any information that you give us to any organisations beyond RES Group companies. There are exceptions to this, where permitted or required by law, (including for legal compliance purposes, crime prevention, credit checks and fraud prevention). It may also be necessary to share your data with organisations we have a joint venture or an agreement to cooperate with, or where we have an agreement with you, or we provide services to someone who does, or you have been affected by our activities or those of our clients, e.g. in order to instruct external advisers to support us or our client in relation to a matter involving you or your organisation (including any disputes). We may also publish photographs and audio-visual film footage taken or made by or on our behalf, or by our staff, on our websites and those of third parties, as may our staff, as well as using them for internal communication and training purposes within RES Group.
IS YOUR INFORMATION STORED SECURELY?
Where you send information for a particular purpose, it will be stored in accordance with our current business practices which are designed to maintain security and confidentiality. If you ask us to destroy this information we will do so insofar as is practical, subject to any applicable legal restriction and to our requirements to retain information for the purposes of fulfilling our legal and internal compliance obligations, including demonstrating compliance in the future should legal claims be brought against us.
We will retain your personal data for so long as it is reasonably required (or, in connection with information provided only with your consent, until you withdraw that consent), including for legal and internal compliance purposes and the potential defence of claims in the future or if we are otherwise permitted to do so.
USE OF AI TOOLS
RES uses third-party Artificial Intelligence platforms and tools (“AI Tools”) extensively throughout its business. RES may process personal data when using such AI Tools. RES will only process personal data in AI Tools where such processing is in accordance with all applicable laws and where RES has a lawful basis to do so. RES does not use AI Tools to make purely automated decisions that would be likely to have a significant impact on an individual.
HOW CAN YOU FIND OUT WHAT INFORMATION IS STORED ABOUT YOU?
You are entitled to know certain information about yourself that we have collected, subject to completing an application and providing proof of identity. You can contact our Communications Team for these purposes on 01923 299200, email us at [email protected], or write to Communications Team, RES Group, Beaufort Court, Egg Farm Lane, Kings Langley, Hertfordshire, WD4 8LR.
The information that you may request will be provided promptly in accordance with applicable law if it is personal information that we are required to make available to you. In any event, we will use all reasonable endeavours to ensure that the information we hold is accurate, up to date and relevant and we will be happy to correct any inaccuracies.
GOOGLE RECAPTCHA
We may also use Google reCAPTCHA (“ReCAPTCHA”) on our websites. This service is provided by Google LLC, of 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). ReCAPTCHA analyses the data entered on our website (such as on a contact form) in order to determine whether the user is a real person or a “bot” for the purposes of preventing “automated software” from weighing down our website by automated crawling or spam. The information analysed, which may include the user’s IP address, the typing patterns of the user, the amount of mouse clicks a user has done on the site and the language the user’s browser is using, will be sent to Google. All the information gathered by ReCAPTCHA is being processed by Google in accordance with the Google Cloud Terms of Service and Cloud Data Processing Addendum.
PRIVACY POLICY UPDATES
We may update our policies on this page from time to time, so please do check to make sure you have read the latest version.
LAST UPDATED: AUGUST 2026
Français
Déclaration de confidentialité
Le groupe RES s’engage à respecter le droit de chaque individu à la vie privée et à se conformer aux lois en vigueur. Cette déclaration de confidentialité s’applique à toutes les sociétés du groupe RES qui contrôlent et utilisent les informations personnelles collectées via ce site web. Elle explique également comment nous utilisons les informations personnelles qui nous sont fournies directement dans ou depuis l’Union européenne, par exemple par courrier électronique ou par lettre, plutôt que par l’intermédiaire de ce site web.
Veuillez noter qu’en règle générale, nous pouvons collecter, utiliser et divulguer des données à caractère personnel à des fins d’investigation juridique, d’enquête et de conformité. Le cas échéant, nous pouvons également collecter, utiliser et divulguer des données à caractère personnel avec votre consentement.
QUELLES SONT LES INFORMATIONS QUE NOUS RECUEILLONS ?
Ce site web ne recueille que les informations personnelles que vous avez spécifiquement et volontairement fournies. Il peut s’agir de coordonnées telles que votre nom, votre adresse électronique, votre numéro de téléphone ou votre adresse.
Si vous nous contactez par courrier électronique ou par d’autres moyens et que vous fournissez des informations vous concernant, ces informations personnelles seront également collectées, utilisées et divulguées dans le cadre de l’affaire en question, et vous devriez avoir des attentes raisonnables à cet égard.
Lorsque vous ou votre organisation avez des relations commerciales avec nous, ou avec des tiers pour lesquels nous sommes un prestataire de services (qui peuvent également nous avoir fourni des informations), cela peut signifier que nous pouvons collecter, utiliser et divulguer vos données personnelles, y compris les données de paiement (par exemple, si vous êtes un propriétaire foncier d’un projet d’énergie renouvelable que nous développons, construisons ou gérons).
Nous recueillons, utilisons et divulguons également des informations personnelles sur les personnes avec lesquelles nous interagissons à partir de sources accessibles au public et de bases de données commerciales ou gouvernementales.
En outre, nous prenons parfois des photos et réalisons des films audiovisuels dans des bureaux, des chantiers de construction, des projets opérationnels et d’autres lieux, que nous possédons, exploitons ou visitons, ce qui peut impliquer la capture d’images et de voix de personnes, ainsi que d’immatriculations de voitures (par exemple sur des systèmes de vidéosurveillance utilisés à des fins de sécurité). Lorsqu’un tournage, un enregistrement ou une photographie a été organisé par ou au nom de RES, l’attention est généralement attirée par des panneaux, des annonces ou d’autres formes de communication. Vous serez ainsi averti de la possibilité que votre image et d’autres données personnelles soient capturées, ce qui vous permettra d’éviter que cela ne se produise si vous le souhaitez. Dans des circonstances moins formelles, par exemple si un employé du RES filme ou prend des photos à l’aide d’un smartphone, une telle communication ne peut avoir lieu. Sauf si vous avez accepté de ne pas le faire, vous pouvez retirer tout consentement explicite ou implicite à l’utilisation de vos données personnelles de cette manière dans des circonstances spécifiques en contactant notre équipe de communication (coordonnées ci-dessous).
POURQUOI RECUEILLONS-NOUS DES INFORMATIONS PERSONNELLES VOUS CONCERNANT ?
Le groupe RES peut collecter, utiliser et divulguer des informations vous concernant dans le cadre de nos relations commerciales telles que décrites ci-dessus, à des fins de conformité légale, de sécurité ou d’assurance, ou dans le cadre de nos processus et contrôles financiers. Vos informations personnelles peuvent également être collectées, utilisées et divulguées afin d’améliorer les services que nous vous fournissons ou que nous fournissons à votre organisation, ou pour répondre à des demandes de renseignements ou à d’autres questions soulevées par vous.
Si vous nous soumettez des informations personnelles afin que nous puissions examiner votre candidature à un poste au sein du groupe RES, ou si vous postulez à RES pour un poste vacant publié sur ce site web, nous collecterons, utiliserons et divulguerons ces données dans le but d’examiner votre candidature et de la traiter pendant ou après le processus de recrutement en question.
En outre, nous collecterons, utiliserons et divulguerons des informations personnelles à d’autres fins liées ou accessoires à celles décrites dans la présente déclaration de confidentialité.
Le groupe RES peut également utiliser les informations que vous avez soumises ou que nous avons obtenues d’une autre manière pour réaliser des études de marché et de marketing, mais nous ne vendons pas les informations personnelles ni ne les divulguons à des tiers à des fins sans rapport avec les raisons pour lesquelles nous les détenons.
Lors de l’élaboration et de la construction de projets d’énergie renouvelable, nous devons consulter les membres de la communauté locale et les tenir informés. À cette fin, nous menons des campagnes postales et d’autres campagnes médiatiques en utilisant des bases de données de tiers pour obtenir les adresses des habitants de la région.
Il est donc possible que nous vous contactions par ce biais, mais vous êtes toujours libre de nous demander de cesser de vous contacter. Si vous recevez du matériel de marketing non sollicité que vous pensez provenir de nous et que vous ne souhaitez pas recevoir, veuillez nous en informer en contactant notre équipe de communication au 01923 299200 ou à l’adresse suivante [email protected] ou écrire à Communications Team, RES Group, Beaufort Court, Egg Farm Lane, Kings Langley, Hertfordshire, WD4 8LR.
PARTAGERONS-NOUS VOS INFORMATIONS PERSONNELLES AVEC D’AUTRES ORGANISATIONS UNE FOIS QUE NOUS LES AURONS REÇUES ?
En règle générale, nous ne transmettons pas les informations que vous nous communiquez à des organisations autres que les sociétés du groupe RES. Il existe des exceptions à cette règle, lorsque la loi le permet ou l’exige (notamment à des fins de conformité légale, de prévention de la criminalité, de vérification de la solvabilité et de prévention de la fraude). Cela peut également être nécessaire lorsque nous avons un accord avec vous, ou que nous fournissons des services à quelqu’un qui en a un, ou que vous avez été affecté par nos activités ou celles de nos clients, par exemple pour charger des conseillers externes de nous aider ou d’aider notre client dans le cadre d’une affaire vous concernant ou concernant votre organisation (y compris tout litige). Nous pouvons également publier des photographies et des films audiovisuels pris ou réalisés par ou pour notre compte, ou par notre personnel, sur nos sites Internet et ceux de tiers, de même que notre personnel, et les utiliser à des fins de communication interne et de formation au sein de RES.
VOS INFORMATIONS SONT-ELLES STOCKÉES EN TOUTE SÉCURITÉ ?
Lorsque vous envoyez des informations dans un but particulier, elles sont stockées conformément à nos pratiques commerciales actuelles qui sont conçues pour maintenir la sécurité et la confidentialité. Si vous nous demandez de détruire ces informations, nous le ferons dans la mesure du possible, sous réserve de toute restriction légale applicable et de nos exigences de conservation des informations aux fins de remplir nos obligations légales et de conformité interne, y compris la démonstration de la conformité à l’avenir si des actions en justice sont intentées contre nous.
Nous conserverons vos données à caractère personnel aussi longtemps que cela sera raisonnablement nécessaire (ou, en ce qui concerne les informations fournies uniquement avec votre consentement, jusqu’à ce que vous retiriez ce consentement), y compris à des fins juridiques et de conformité interne et pour la défense potentielle de réclamations à l’avenir ou si nous sommes autrement autorisés à le faire.
COMMENT SAVOIR QUELLES SONT LES INFORMATIONS STOCKÉES À VOTRE SUJET ?
Vous avez le droit de connaître certaines informations vous concernant que nous avons recueillies, à condition de remplir une demande et de fournir une preuve d’identité. Vous pouvez contacter notre équipe de communication à ces fins au 01923 299200, ou nous envoyer un courrier électronique à l’adresse suivante [email protected]ou écrire à Communications Team, RES Group, Beaufort Court, Egg Farm Lane, Kings Langley, Hertfordshire, WD4 8LR.
Les informations que vous pouvez demander seront fournies rapidement conformément à la loi applicable s’il s’agit d’informations personnelles que nous sommes tenus de mettre à votre disposition. En tout état de cause, nous ferons tout ce qui est raisonnablement possible pour nous assurer que les informations que nous détenons sont exactes, à jour et pertinentes et nous serons heureux de corriger toute inexactitude.
GOOGLE RECAPTCHA
Nous pouvons également utiliser Google reCAPTCHA (« ReCAPTCHA ») sur nos sites web. Ce service est fourni par Google LLC, dont le siège est situé au 1600 Amphitheatre Parkway, Mountain View, CA 94043, États-Unis (« Google »). ReCAPTCHA analyse les données saisies sur notre site web (par exemple via un formulaire de contact) afin de déterminer si l’utilisateur est une personne réelle ou un « bot », dans le but d’empêcher des « logiciels automatisés » de surcharger notre site web par des opérations de collecte de données (crawling) ou de spam. Les informations analysées, qui peuvent inclure l’adresse IP de l’utilisateur, ses habitudes de saisie, le nombre de clics effectués sur le site ainsi que la langue utilisée par son navigateur, sont transmises à Google. L’ensemble des informations collectées par ReCAPTCHA est traité par Google conformément aux Conditions d’utilisation de Google Cloud et à l’Addendum sur le traitement des données dans le cloud.
MISES À JOUR DE LA POLITIQUE DE CONFIDENTIALITÉ
Nous pouvons mettre à jour nos politiques sur cette page de temps en temps, veuillez donc vérifier que vous avez lu la dernière version.
DERNIÈRE MISE À JOUR : AOÛT 2023
Australian
Privacy Statement
This is the privacy policy for RES Australia Pty Ltd (ABN 55 106 637 754) and its wholly owned subsidiaries, and RES Energy Services Pty Ltd (ABN 92 667 372 161).
This privacy policy sets out how we collect, use, process, disclose and manage your personal information and the measures and processes we have put in place to ensure its adequate protection. It describes what kinds of personal information we collect, how that information is held, the purposes for which it is collected and held, how you may access and correct that information, and how you may complain about any breach of the Australian Privacy Principles in relation to personal information held by us.
Terminology
In this policy:
- RES Australia, we, us and our means RES Australia Pty Ltd, each of its wholly owned subsidiaries, and RES Energy Services Pty Ltd;
- the expressions you and your refer to each and every individual whose personal information we may handle from time to time;
- website means our global Group website www.res-group.com together with any other website we establish for any renewable energy project under development or management by us from time to time;
- personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable: (a) whether the information or opinion is true or not, and (b) whether the information or opinion is recorded in a material form or not. This can include names, addresses, email addresses and phone numbers;
- sensitive information includes information or opinions about such things as a person’s racial or ethnic origin, political opinions, membership of a political organisation, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information; and
- the meaning of general words is not limited by specific examples introduced by “including”, “such as” or similar expressions.
OUR COMMITMENT TO PRIVACY
How we collect personal information
At all times we try to collect only the personal information directly from you we reasonably need for the particular function or activity we are carrying out. This can include when you visit our website, contact us, raise a query or complaint with us, sign up to one of our mailing lists, apply for a job with us (as further described below), contract with us or otherwise interact with us and when we provide services to, or otherwise work with, you.
We may also collect your personal information (including, where required, sensitive information) that we reasonably need from third parties, from sources that include government agencies and other public bodies, regulators, commercial counterparties, community groups or individuals, and third party service providers (including recruitment or information agencies), and from publicly available records when handling or resolving a complaint, investigation (including investigating a data breach), conducting recruitment processes or otherwise performing any particular function or activity we are carrying out.
The types of personal information we collect
Depending on the nature of our relationship and interactions with you, we may collect a range of personal information. This includes your name, contact details (including your address, email address and phone number), gender, location, interests, job status, organisation and IP address. If you attend one of our events, we may also take audio or visual recordings which identify you. We may collect these types of personal information directly from you or from third parties.
On occasion, we may collect sensitive information about you. However, we will only do this with your consent or otherwise in accordance with applicable laws.
If you apply for employment with us
We also collect personal information when recruiting people to work with us. This may include the types of information listed above, along with your qualifications, work history and reference details. Before offering you a position, we may check additional details such as your tax file number, superannuation information and other background check information (such as police clearances, to the extent required or permitted by applicable laws).
Generally, we will collect this information directly from you. We may also collect this information from third parties (such as recruitment agencies, background check agencies or your referees).
Cookies and analytics
We may from time to time use cookies or other trackers on our websites. A cookie is a small piece of text that is placed within the memory of a computer device and can be later retrieved by web page servers to uniquely identify users and enhance interaction and convenience. Cookies may record information about your visit, including the type of browser and operating system you use, the pages you access and the information downloaded by you. If you do not wish to receive cookies, you can configure your browser so that your computer does not accept them. Some services or features of our website will not function correctly if cookies are disabled.
Cookies and other trackers are used on our website to locate a person where we believe unlawful or inappropriate activity has occurred in connection with our website, or when required or authorised by law.
We may also use Google reCAPTCHA (ReCAPTCHA) on our website. This service is provided by Google LLC, of 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (Google). ReCAPTCHA analyses the data entered on our website (such as on a contact form) in order to determine whether the user is a real person or a “bot” for the purposes of preventing “automated software” from weighing down our website by automated crawling or spam. The information analysed, which may include the user’s IP address, the typing patterns of the user, the amount of mouse clicks a user has done on the site and the language the user’s browser is using, will be sent to Google. All the information gathered by ReCAPTCHA is being held by Google in accordance with Google Terms of Service and Google Privacy Policy.
Anonymous dealings
You may choose to remain anonymous or use a pseudonym in your communications with us where it is lawful and practicable. However, if you choose to do so, please note that we may not be able to provide you with information or goods or services, or effectively manage our relationship with you.
STORING PERSONAL INFORMATION
Storage
Where you send information for a particular purpose, for instance, your CV in respect of a job application, it will be stored in accordance with our current business practices which are designed to maintain confidentiality. If you ask us to destroy this information, we will, subject to any applicable law or regulations that require us to retain your performance information. Please note, if you choose to delete the personal information we hold about you, we may not be able to provide you with the requested information, products or services, or to effectively conduct our relationship with you.
We will take reasonable steps to protect the personal information which we hold from misuse or loss and from unauthorised access, modification or disclosure. We do this by having physical and electronic security systems, limiting who can access your personal information and training our staff to keep your information safe and secure. We also endeavour to take reasonable steps to destroy or de-identify personal information that we no longer need it for any purpose for which the information may be used, disclosed or retained under the Privacy Act.
We cannot guarantee the security of any information that is transmitted to or by us over the internet, unless using transmission and data encryption and associated connection or user authentication methods that we specifically provide and control. The transmission and exchange of information is carried out at your own risk. Although we strive to protect such information, we do not warrant the security of any information that you transmit to us over the internet and you do so at your own risk.
Overseas disclosure and storage
Typically, we will store personal information on our information network within Australia. Personal information may also be sent offshore to related bodies corporate, as permitted by the Privacy Act, which are located in the United Kingdom, Europe and the Americas.
In addition, it is possible that we, or our contractors, will utilise cloud and other technologies in connection with the storage of personal information, and this may result in offshore storage. It is not practicable for us to specify, in advance, the countries in which that personal information may be stored. Where we share your personal information with overseas entities, we will do so in compliance with the Privacy Act, and will take reasonable steps to ensure that such entities similarly agree to protect that information.
USING AND DISCLOSING PERSONAL INFORMATION
General use and disclosure
We may use and disclose your personal information for the purposes for which it is collected, for a secondary purpose which is related to that primary purpose and for which you might reasonably expect us to use or disclose your personal information for that secondary purpose or otherwise permitted by law.
In general, we use and disclose personal information for the following purposes:
- to identify and develop renewable energy and battery storage projects; including project scoping, preparing and securing project approvals, feasibility studies and assessments, and interactions with stakeholders and government bodies;
- for project development activities, project, construction and asset management, operation and maintenance services, and exploring and securing project debt / equity investment and development partner opportunities, and any resulting transactions;
- to communicate about renewable energy projects we are developing or providing services to; including responding to your requests for information, complaints and other inquiries or concerns. This includes engaging in community and stakeholder initiatives;
- to identify project sites, secure land tenure and approvals, and undertake business operations related to those sites, including dealings with landowners, occupiers, neighbours and local community members;
- to manage our business or commercial relationship with you, including to communicate with our contractors and suppliers, shareholders, existing or potential business partners (including parties we are in or proposing to enter joint ventures with) and, in relation to projects under development or management, landowners and occupiers, community members, public bodies and other interested parties;
- to administer our business (including for data storage, printing, mailing, marketing, planning and goods or services development) or to source products or services for us, and to monitor, analyse or improve our business, services or website. This may include provision of information to third parties such as IT service providers, providers of project management services, project contractors, professional advisers and payment system operators;
- to provide products or services to you or your employer;
- to enable employees to undertake normal business activities as part of their role;
- to consider applications for employment (including reference checking), sponsorship and grants;
- to comply with our legal and regulatory obligations and exercise our legal rights;
- to conduct analytics, market research and marketing in relation to our projects and business. We do not sell personal information or disclose it to third parties for purposes unrelated to the reasons we hold;
- to enable access and use of our website, applications and social media platforms; and
- to undertake postal and other media campaigns using third party databases to obtain addresses of local people.
Your personal information may also be disclosed:
- between related bodies corporate within the RES Group located in Australia or overseas, and used by those entities for the same purposes for which we are entitled to use it; and
- to our third-party service providers and business associates who provide services in connection with our business, products and services, and to third parties such as joint venturers who work with us in developing renewable energy and battery storage projects, or anyone to whom our business or assets (or any part of them) are, or may (in good faith) be transferred.
These third parties may be located, or store data, locally or overseas, and may include service providers and specialist advisers who have been contracted to provide administrative, financial, information technology, marketing / business analysis or other services.
We may also disclose your personal information (including to overseas recipients):
- with your express consent; or
- to insurers, lawyers, courts, tribunals, public bodies and regulatory authorities, and any other person where we are required, authorised or permitted to do so by law; and
- to any person specifically authorised by you to act on your behalf.
We will take reasonable steps to make sure that the personal information we collect, use or disclose is accurate, complete and up to date when using or disclosing information, and having regard to the purpose of the use or disclosure. To protect your personal information when disclosing it to third parties, we also include suitable privacy provisions in our contracts.
Marketing
We may use and disclose the personal information you provide to us to send marketing information to you, including promotional material about us and the goods and services of relevant third parties. We may send you such information by direct mail, email, SMS, MMS or other similar means, in accordance with applicable marketing laws.
If you do not want to receive marketing information from us, you can unsubscribe by emailing us (see email contact below) or by clicking on the “unsubscribe” link in an automated mailout you have received from us. Please note that even if you have requested not to receive further direct marketing communications, we may nevertheless continue to provide you with information about changes to our terms and conditions for the supply of our services and other factual information as permitted under applicable laws.
We do not use sensitive information for marketing purposes.
ACCESSING AND CORRECTION OF PERSONAL INFORMATION
If you would like to access any of the personal information we hold about you, or advise us of any required correction to your personal information, please send your request to us via email (see email contact below). We will respond to all requests for access and/or correction within a reasonable time.
There is no charge for requesting access to your personal information but we may require you to meet our reasonable costs in actually providing you with access.
Upon request for access to personal information, we will provide you with details of any of your personal information that we hold, subject to appropriate identity verification and except in the limited circumstances permitted by law where access can be refused (for example if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality). If we refuse a request for information, or decide to charge such a fee, we will provide you with a reason for our decision as required by applicable privacy laws.
If you consider that the information which we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, we will take reasonable steps to correct or update that information in accordance with applicable privacy laws following your request.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
When your personal information is no longer needed for the purpose for which it was obtained, or as required by law, we will take reasonable steps to destroy or permanently de-identify your personal information (including sensitive information).
INQUIRIES AND COMPLAINTS
You can contact us at any time if you have any queries or concerns about this policy or the way in which your personal information has been handled, or if you have a privacy complaint, by contacting us at [email protected]
We will consider your questions, concerns and complaints to work out what steps can be taken in response. If you make a complaint which requires detailed consideration or investigation, we may ask you to give us more information about your complaint and the outcome you are seeking. We may need to gather relevant facts, locate and review relevant documents and speak with other people involved. In any event, we will endeavour to acknowledge your complaint or inquiry within 30 days.
If you are not satisfied with an outcome following the above process, you may wish to contact the Office of the Australian Information Commissioner at:
1300 363 992
JOINT VENTURES INVOLVING RES AUSTRALIA
RES Australia is involved in various joint ventures with third parties in relation to renewable energy projects in Australia. This policy does not apply to those joint ventures – which, where applicable, will have in place separate privacy-related policies.
RES GROUP WEBSITE
Please refer to the RES Group privacy policy published on the RES Group website, available at: http://www.res-group.com/privacy-policy/ to find out more information about how RES Group collects and uses personal information collected via RES Group’s website.
USE OF AI TOOLS
RES uses third-party Artificial Intelligence platforms and tools (“AI Tools”) extensively throughout its business. RES may process personal data when using such AI Tools. RES will only process personal data in AI Tools where such processing is in accordance with all applicable laws and where RES has a lawful basis to do so. RES does not use AI Tools to make purely automated decisions that would be likely to have a significant impact on an individual.
PRIVACY POLICY UPDATES
We will update this policy from time to time, by publishing a revised version online, which will include the date of the change.
For any questions or notices, please contact our Privacy Officer at: [email protected]
RES Australia
Last updated: 25 August 2026